CREDIT & COLLECTIONS

Credit & Collections gives collectors the tools to more effectively manage slow payers and minimize bad debt. The software is intended for higher volume transaction environments and is fully integrated with order processing and accounts receivable, providing the collector with immediate information about each client's activity and payments. The module's call tracking and on-line tickler file design are patterned after sales prospecting systems in order to equip the collector with proven, sophisticated "chasing" tools.

The organization of collections work can be determined by a variety of criteria, including specific account assignments, dollar volume and alpha assignment. Agings and related reports can be developed by collector and contain a variety of custom selection options. The system also features the scripting of the various stages of collection campaigns, including "auto pilot" triggers for letters and reminders for subsequent telephone follow up.

Important Credit & Collections features:

  • Credit & Collections provides history product or publication, each fully integrated linkage to order entry and accounts receivable
  • User defined status, activity and follow up coding
  • Campaign follow up with integrated dunning letter and telephone triggers
  • Full diary and comment facilities tied to activity and status tracking
  • Total on-line information
  • Call reporting
  • On-line tickler file with multi option sorting
  • Comprehensive drill down tools to individual orders, cash and adjustments
  • Payment history reporting
  • Collection effectiveness reporting
  • Contended amounts reporting
  • Comprehensive managers menu and tracking tools

The best way to know if we're right for you is to see a demo. Call 1-800-234-4674 or email us: sales@msgl.com and we'll set up an online or onsite demo of the latest release.