OVERVIEW OF SERVICES

We've developed value-added services that are key to getting the most from your Media Services solutions. The main ingredients are a balance of advanced software technologies and professional services provided by publishing and events management people. From needs consulting, pre-implementation planning and project management to training and post-implementation support, Media Services has the resources, expertise and history of delivering solutions to publishers.

Start with one or a combination of application software packages. Add others as you need them to build a fully integrated, single customer record data base. We can assist you in planning for and executing a sound technology strategy--with clear "markers" for getting value and a measurable ROI.

Here are some of the services we provide:

  • system & operations consulting
  • custom development
  • system integration
  • implementation & project management
  • conversion services
  • training for application & system administration
  • ODBC & SQL-related services
  • software maintenance
  • technical services
  • applications hosting & timeshare

Customer communications:

  • help desk
  • web services for support & customer networking
  • Annual User Group conference (click to review)
  • User Forums: knowledge base
  • learning center classes (click to review)
  • quarterly newsletter
  • executive advisory committee